Last updated: 14 May 2026

1. About these terms

These terms govern the services provided by Maximum Rebate Limited ("we", "us", "our") to clients ("you", "your"). By engaging our services you agree to these terms.

2. Our services

We provide UK tax recovery services including: assessment of tax rebate eligibility, preparation and submission of HMRC claims, Self Assessment return filing, CIS recovery, Making Tax Digital compliance, penalty resolution and Government Gateway recovery.

3. Fees

Our service operates on a no win, no fee basis. Our fee is agreed in writing at the start of your engagement and is only payable once HMRC has successfully refunded you. There are no upfront charges, setup fees or hidden costs. The exact fee structure is set out in your individual client agreement.

4. Your responsibilities

To enable us to act effectively on your behalf, you agree to:

  • Provide accurate, complete and truthful information
  • Supply requested documentation in a timely manner
  • Inform us promptly of any change in circumstances
  • Authorise us to liaise with HMRC on your behalf where required

5. Our responsibilities

We agree to act in your best interests at all times, handle your data with strict confidentiality, communicate clearly throughout the claim process, and apply our specialist expertise to maximise the legitimate refund you're entitled to.

6. Refund disbursement

HMRC may refund directly to you, or in some cases to our client account from which our fee is deducted before the balance is transferred to you. The method depends on the claim type and will be explained in your engagement letter.

7. Cancellation

You may cancel our engagement at any time in writing. If cancellation occurs after a claim has been submitted and is subsequently successful, our agreed fee remains payable on the refund.

8. Liability

While we apply professional skill and care, we cannot guarantee specific outcomes from HMRC. Our liability is limited to the fees paid by you in the 12 months preceding any claim.

9. Complaints

If you're unhappy with our service, please contact us first at enquiries@maximumrebate.co.uk and we'll work to resolve matters quickly.

10. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.